Welcome to Voreal Custom! Here is our detailed Shipping Policy to ensure you are fully informed about our shipping processes and timelines.

1. Shipping Locations:

We ship worldwide. Please note that shipping times may vary based on the destination.

2. Processing Time:

All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.

3. Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Delivery estimates:

Domestic: 3-7 business days.

International: 7-21 business days.

Delivery delays can occasionally occur due to customs or unforeseen circumstances.

4. Shipment Confirmation & Order Tracking:

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes:

Voreal Custom is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages:

Voreal Custom is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy:

We offer international shipping to various countries. Please be aware of your country's import regulations as the customer is responsible for ensuring that the products comply with local laws.

For any questions regarding our shipping policy, please contact us at support@voreal-custom.com.